Frequently Asked Questions
Everything you need to know about framing your memories.
What materials are used in MaggieFrames products?
We use premium, sustainably sourced solid wood for our frames and museum-grade, acid-free matting to ensure your artwork is preserved for generations.
How do I choose the correct frame size for my art?
Our size selectors refer to the size of the opening. If you have an 8x10 photo, you should select an 8x10 frame. Detailed dimensions including the outer molding width are listed on each product page.
Do your frames come with glass or acrylic?
Most of our frames feature high-clarity, shatter-resistant acrylic which offers superior UV protection and safer shipping compared to traditional glass.
How long will it take to receive my order?
Standard orders are processed within 2-3 business days. Shipping usually takes an additional 3-7 business days depending on your location within the continental US.
What is your return policy for home decor items?
We offer a 30-day happiness guarantee. If your frame arrives damaged or isn't quite right for your space, contact us for a replacement or a full refund.
Do you offer custom framing services?
Yes, we provide custom sizing for bulk orders and professional interior design projects. Please contact our support team for a personalized quote.